Terms and conditions

Terms and conditions

Introduction - We are a family run business with values of fairness and getting the best results for our clients. With international travel, complications may arise and in keeping with industry standards we do have a set of terms and conditions outlined below. Rarely do these terms and conditions come into play and we will always find an amicable solution for our clients. We are one of the few tour operators who will assist recoup as much of the trip funds paid and allow our clients to reuse or transfer this as future credit within 18 months of cancellation. A specialized Travel Insurance policy is recommended and provides peace of mind for any potential cancellation or travel disruption which may occur.


Conditions & General Information

The conditions below form the basis of any contract between you and Golf Travel Partners (The Operator).  When you contact the operator to book your tour, you appoint them to act as your agent to obtain the requested services for you.  When they have done so, and you have confirmed the booking and paid the deposit, they will accept responsibility for providing your holiday from that point onward.  No employee or representative of the operator has the authority to change these conditions or information. The lead participant or agent assumes the responsibility of sharing these terms and conditions with each participant on the trip. Golf Travel Partners is not responsible for any participants misunderstanding of these terms and conditions due to the failure of the lead participant to share this information.

NOT INCLUDED IN TOTAL PRICES:

 Caddies, alcoholic drinks (excluding Hospitality), laundry, telephone, and items of a personal nature, meals not specified, and the Collision Waiver, Personal Assistance Accident Insurance, Fuel, any item not listed in the program.


Tournament Cancellations

- Any tour cancellations canceled by the tour operator (Golf Travel Partners) will be refunded in full.

Tickets for The Open - All ticket sales are final and non-refundable. On request we may place your tickets on a 'Try to sell' basis to our database and partner network.


Documentation

An electronic set of documents will be available a month prior to your travel and event staff will also have printed documents and tickets for collection on your arrival and registration at the hotel.


Hotels for The Open

All hotel room sales are final and non-refundable. Rooms are not guaranteed for check in until after 16:00.


Insurance

Travel insurance is strongly recommended. Third party companies assist with this and if you would like a recommendation let us know.


Change fee

Certain tour modifications when permitted may be subject to a fee of $50/€40/£35.


Unused tour services

Tour services included with this package, and not used, are non-refundable.


Weather

Weather conditions may affect travel to and from the event and may cause postponement or cancellation of the event. Such circumstances are beyond the control of Golf Travel Partners and accordingly no refund for unused services, or allowance for the loss of enjoyment will be made by Golf Travel Partners.


Departure Schedules

The departure schedule published in the program or quoted on request are accurate at the time of printing or quoting and no changes in dates time or equipment are anticipated. However, in the unlikely event that it should become necessary to alter any of the above, the tour operator cannot accept responsibility for delays or missed connections etc. arising from these changes.  Everything possible will be done to notify passengers of accurate flight details.


Car Rental Information

Drivers must have a valid driver's license and be over 21 year of age.  Car rental rates do not include fuel, GPS, and personal accident insurance or road fund recovery charge.  On delivery of your car you will be asked to leave a cash deposit or major credit card to cover the fuel. The vouchers are not refundable and car rental company or tour operator are not obligated to make partial refunds on unused services or apply any portion of the vouchers to charges for gas insurance or damages.  Please advise name of any car driver over 70 years.


Responsibility

Golf Travel Partners referred to as the Operator and/or its agent’s acts only in the capacity of agent for the passengers in all matters relating to travel whether by plane, car, motor coach or any other means of conveyance.  It shall not be liable for any injury damage or loss resulting from the neglect or default of any company or person engaged in conveying the passengers or of any hotel proprietor or other person supplying services or materials. Furthermore, Golf Travel Partners is not responsible for any loss, injury, or damage caused by acts of God, acts of government or other entity, wars, disaster, riot or civil disorder, curtailment of transportation facilities, inclement weather or any other circumstance beyond its control. For all cancelled events, clients will receive a refund in the form of a store credit  (except for Act of God, Strike, act of war, terrorist act or Lockout ) there are no refunds for postponed or rescheduled events. The Operator reserves the right to withdraw or cancel any described program, refuse or retain any person as a member of the travel group at any time to make changes in the printed itinerary whenever, in its sole judgment, conditions warrant or if it deems it necessary for the convenience or safety of the passengers. All ticket orders may be cancelled by the operator with a full refund. All prices are based on tariff and rates of exchange in effect on the date of publication, or as stated above and are subject to change.  Unless services are unused by prior arrangement no refund can be made. Golf Travel Partners is not liable for loss, damage or theft of luggage or personal belongings, for personal injury, accident or illness on any vehicle or at any place throughout the tour.


Jurisdiction and Venue

The parties hereto agree that should any legal action be commenced to enforce any terms and conditions of this agreement or any legal action is commenced in any way, directly or indirectly, related to this agreement, that jurisdiction and venue for said legal action shall be in the County of Dublin, Ireland.


Stipulations

Emerald Elite Ltd (owners of Golf Travel Partners) contracts with independent contractors in securing and booking the services provided in our tours and we are not responsible for any negligence and/or omissions of these independent contractors, their employees, agents, servants or representatives. Emerald Elite Ltd gives notice that in issuing coupons, vouchers or tickets for travel conveyance or transport by any means, and in making arrangements for golf, hotels or other accommodations, we are acting not as principals but as agents only for the companies, corporations or persons providing or offering their service. Emerald Elite Ltd is not responsible or liable, with respect to person or property, for any loss, damage, injury, accident, delay or irregularity however sustained or suffered during any trip or tour arranged by them. Flight and other travel arrangements prior to commencement of the tour are the responsibility of the client and are subject to the terms and conditions of the carrier. Golf Travel Partners is a trading name  of Emerald Elite Ltd.